Shared hosting CPanel server CPHK3 has been shut down for urgent maintenance.
We at HostHK have decided to adopt a new design for our client area / billing system. The new interface is 'bigger' and more streamlined, with the objective of making it easier to navigate and use our system, and manage bills/invoices/services from a single interface.
As of September 3rd 2017, Host Hong Kong will no longer be processing Credit Card payments via 2Checkout. Payment via Credit Card is still possible via Stripe, Paypal and Skrill. For pure credit card payments, Stripe is a highly recommended gateway for simplicity and easy. Though Paypal and Skrill may both be used for credit card payments, it is ... Read More »
Earlier last week, one of our CPanel servers began exibiting signs of hard drive failure. Though the server is of high spec, it was determined the best way to move forward was to completely replace the server rather than to repair/replace just the failing hard drive. The new server hardware sports the latest Skylake generation E3-1230v5 CPU, 32GB ... Read More »
On May 26th 2015, from 13:14 to 13:31, we had experienced a DDOS attack that had affected the performance of the network. During the attack, access to the network may have been slower than usual with packet loss on some routes. Steps were taken immediately to mitigate the attack and after 17 minutes, the affects of the attack had been completely ... Read More »
On January 21st 2015, at 17:25, one of our network carriers had suffered from an outage and loss in connectivity. Traffic had been rerouted through another carrier and resulted in increased latency and reduced network speed. The disruption lasted for aproximatly 30minutes after the connection was re-established.For any queries, please feel free to ... Read More »
On November 28th 2014, we experienced some service interuption between 19:15pm and 20:00. Total affected period was approx 45 minutes. The cause of the interuption was found to be a server within our own network engaging what appeared to be a DOS attack. The size of the traffic was sufficient to strain one of our routers as there was an ... Read More »
This morning, between 3:40am and 5:30am on April 1st 2014, our network had suffered from a severe distributed denial of service attack whereby our network had been saturated with UDP attack traffic. During this time, our network had suffered from intermittent outages and significant packet loss which would have significant adverse effects to ... Read More »
Works on our power systems will commence at 6PM and is expected to finish no later than 6AM the following morning.The power works include the following: All racks to be supplied with an STS to allow for multiple power supplies to the rack. Secondary power source will be supplied to each rack and utilizied by the STS. Upgrade power ... Read More »