Credit Card Payment - Gateway Change

As of September 3rd 2017, Host Hong Kong will no longer be processing Credit Card payments via 2Checkout. Payment via Credit Card is still possible via Stripe, Paypal and Skrill. For pure credit card payments, Stripe is a highly recommended gateway for simplicity and easy. Though Paypal and Skrill may both be used for credit card payments, it is ... Read More »

3rd Sep 2017
Server Migration Complete

Earlier last week, one of our CPanel servers began exibiting signs of hard drive failure. Though the server is of high spec, it was determined the best way to move forward was to completely replace the server rather than to repair/replace just the failing hard drive. The new server hardware sports the latest Skylake generation E3-1230v5 CPU, 32GB ... Read More »

13th Jun 2016
Network Interruption (26/05/2015)

On May 26th 2015, from 13:14 to 13:31, we had experienced a DDOS attack that had affected the performance of the network. During the attack, access to the network may have been slower than usual with packet loss on some routes. Steps were taken immediately to mitigate the attack and after 17 minutes, the affects of the attack had been completely ... Read More »

26th May 2015
Network Interruption (21/01/2015)

On January 21st 2015, at 17:25, one of our network carriers had suffered from an outage and loss in connectivity. Traffic had been rerouted through another carrier and resulted in increased latency and reduced network speed. The disruption lasted for aproximatly 30minutes after the connection was re-established.For any queries, please feel free to ... Read More »

22nd Jan 2015
DOS Attack on November 28th from 7:15 to 8:00pm

On November 28th 2014, we experienced some service interuption between 19:15pm and 20:00. Total affected period was approx 45 minutes. The cause of the interuption was found to be a server within our own network engaging what appeared to be a DOS attack. The size of the traffic was sufficient to strain one of our routers as there was an ... Read More »

28th Nov 2014
DDOS Attack, Tuesday 1st April

This morning, between 3:40am and 5:30am on April 1st 2014, our network had suffered from a severe distributed denial of service attack whereby our network had been saturated with UDP attack traffic. During this time, our network had suffered from intermittent outages and significant packet loss which would have significant adverse effects to ... Read More »

1st Apr 2014
Power Maintenance Scheduled Saturday (8/Feb) 6PM to Sunday 6AM.

Works on our power systems will commence at 6PM and is expected to finish no later than 6AM the following morning.The power works include the following: All racks to be supplied with an STS to allow for multiple power supplies to the rack. Secondary power source will be supplied to each rack and utilizied by the STS. Upgrade power ... Read More »

7th Feb 2014
DDOS Attack, Wednesday 29th January

At approximately 4am (HKT), a DDOS attack was deteced. Our network remained accessible throughout the attack however perfromance during the initial stages of the attack may not have been as good as generally expected. The attacking IPs have been blocked and the network is currently operating within normal parameters.The server DAHK2, although not ... Read More »

29th Jan 2014
Network Outage

At around 11PM, Saturday 25January, our network suffered a severe outage. The cause was found to be a faulty virtual network switch in a VPS node. Although a ‘broadcast storm’ had been experienced, the internal network issue had also affected our core switch and routers. It was not clear as to which device was the root cause of the ... Read More »

26th Jan 2014
CPHK1 Database Error Resolved

CPHK1 has successfully been restored to good working order with the latest updates to MySQL and related servers/applications.

Should your account reside on CPHK1 and have any problems with the upgrades, please contact us and we will do our best to resolve any lingering issues.

17th Jan 2014